Boarders will be notified when:

1. A Journey is activated.

2. They’ve been assigned a new task.

3. The day a task is due.

4. The day after a task is due (if they haven’t completed it).

Boardees will be notified when:

1. Their first day with a welcome email.

2. They’ve been assigned a new task.

3. The day a task is due.

4. The day after a task is due (if they haven’t completed it).

FAQ

1. What happens if we activate a Journey that already has overdue tasks?

Aboard will send a warm and personalized welcome email to the Boardee and an activated journey notification all the Boarders, ensuring that they feel valued and appreciated from the very beginning of their journey with us. Additionally, we understand the importance of staying organized and keeping track of tasks, which is why Aboard will provide timely notifications for any upcoming tasks that need attention. However, we want to respect your time and avoid bombarding you with unnecessary notifications, so we will not send any overdue notifications for the tasks that have already passed. This way, you can focus on the present and future tasks without being burdened by reminders of the past.