How to use Email Tasks in Programs

https://www.loom.com/share/d81ff90a24204e01b210211a06474a38

Home vs. Work Emails

  1. When a Boardee has a Home email set on their user record, all emails will be sent to that unless 👇
  2. If a Boardee gets a Work email set on their user record, then all emails will only go to that email address (and not Home).

FAQ

  1. What happens when I activate a Journey that already has overdue emails?

    They’ll be sent out within 2 minutes the Journey being activated.

  2. Does the Email Owner automatically get cc’d?

    Yes. And if the recipient clicks reply, it will be addressed to the Email Owner.